SUPERVISION

BACKGROUND:
The importance of providing training to new supervisors and upgrading the training of current supervisors cannot be overemphasized. Management Skills and management responsibilities must be clearly defined for the first level supervisor, foreman and shop floor team leaders. An untrained supervisor is a labor dispute waiting to happen. According to the Hudson Institute's report, Work Force 2000, the labor force is changing rapidly, with a greater emphasis on gender and ethnic diversity; and although basic management skills are the same, how they are applied will make a difference.

An adequate understanding of overall management responsibilities and specific management practices will increase the opportunities for productive dialogue and cooperation among all members of the work team. This will result in fewer labor disputes, less lost time, higher moral, more productivity, and a better bottom line.

This two or three day program will provide employees an opportunity to learn what is involved in management and will give them the skills necessary to be effective, competent, and productive supervisors.

DESIGNED FOR:
First level supervisors and other government or industrial employees who need an opportunity to learn what is involved in management or who have significant administrative duties. Especially suitable for those identified as candidates for upward mobility.

OBJECTIVES:
To expand the employee's awareness of management responsibilities and techniques. Upon course completion, your participants will be able to:

Explain the Essential Responsibilities of Management
Describe the Basic Techniques of Effective Communication on the Job
Identify and Deal with Various Leadership Styles
Apply the Fundamental Steps in Problem Solving
Define Their Roles in Relation to Management
Feel Comfortable with Their Role Change from Labor to Management.

DELIVERY METHODOLOGY:
Topics will be presented by short talks, group discussions, practical workshops, selected films.

TOPICS COVERED:

Responsibilities of Management
Effective Communications is a 24 Hour Process
Motivation and Interpersonal Relationship
Problem Solving and Decision Making
Responsibility Without Authority
Building an Effective Labor-Management Team
The Change from Co-Worker to Supervisor
Effective Time Management

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Hodges Seminars International
P.O. Box 89033
Tampa, FL 33689-0400
Phone: (813) 641-0816

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SUPERVISION

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